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Terms and Conditions
1501 Kensington Avenue, Buffalo, NY, 14215 USA
Toll Free: (800) 284-2420
Phone: (716) 836-2100
Fax: (716) 836-2136
Shopping Cart / Request RMA
Your Return Merchandise Authorization (RMA) is currently empty. Please search or browse for items, then click the "Send in for Repair" or "Purchase Replacement" button. You may also add items not found in our database by filling out the blank form below.
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You can search for specific items using the box above or use the manufacturers or categories from the top menu to browse items.
Add to RMA:
Click the "Send in for Repair" or "Purchase Replacement" button on each item.
Search for your next item above or click the "Continue Browsing" button. Items already added will stay on your RMA until you Checkout.
You can increase the quanity by entering a number on each line, then click "Update Total".
Click "Checkout - Go to Step 2"
If your item is not in the database, please add the item here.
Fails only when cold
Fails only when hot
Power up problem
Unit does not start
Add Rush Service*
* Rush Service: A minimum of $150 is added for Rush Service. For items over $600, Rush Service is 25% of the repair price.
Continue - Go to Step 2
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